FAQ's

The Spotty Hound

Where do you ship to? 

We currently offer shipping to the United Kingdom only at this time. Watch this space!

When will I receive my order?

The majority of our products are dispatched from The Spotty Hound HQ whilst some products are dispatched directly from our suppliers. Please allow up to 1-2 days for your order to be processed and 1 - 5 working days to receive your order from receipt of your order confirmation dependent on the service you select at checkout.

What delivery options are available?

Available services are Tracked 24 and Standard 1st and 2nd class delivery

How long does it take to process my order

Processing times are typically between 1 - 2 working days.

What is your returns policy?

You can view our full returns policy HERE.

If your question isn't answered here, please feel free to contact us HERE or by using the chat support feature and we will endeavor to respond as swiftly as possible.